Ginee Chat - Multi Messenger for all Channels
Ginee Chat is a communication platform that allows users to manage chat for multiple marketplace and social media channels in one place. With its clear and intuitive navigation, users can easily message their customers from different messaging platforms, creating a seamless chatting experience.
One of the standout features of Ginee Chat is its AI-powered auto reply system. This ensures that no chat goes unanswered, as the system is online 24/7, providing instant responses. Additionally, users can improve the efficiency of their customer service replies with customizable templates through the Quick Reply feature. These templates can be personalized to suit individual customers' needs.
Ginee Chat also offers an Admin Performance Report, allowing users to easily monitor the performance of their admins. This feature provides valuable insights into response times and customer satisfaction metrics. Another useful feature is the Instant Translation tool, which enables users to translate customer chats from various languages with just one click.
Managing reviews and ratings from different marketplaces is made simple with Ginee Chat's Review Management feature. Users can intelligently handle and respond to customer feedback, ensuring a positive brand image. The program also offers Role and Staff Management, allowing different access levels for employees based on their roles.
Ginee Chat is available in multiple languages, including English, Bahasa, Chinese, Thai, and Vietnamese. It is compatible with various e-commerce platforms and social media channels, such as Shopee, Lazada, Tokopedia, and JD.ID.
Visit Ginee Chat's website for more information and access to the platform in your preferred language.
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